Elliott Advocacy, the nonprofit online consumer advocacy organization, has announced the winners of its 2023 Readers’ Choice Award, which recognizes excellence in customer service across various categories.
Sponsored by Medjet, the leading air medical transport membership program for travelers, the Elliott Advocacy Readers’ Choice Award is an annual recognition of companies in various consumer sectors that offered outstanding customer support and service that year.
Each year, readers nominate and vote for their favorite companies; in 2023 readers weighed in on 18 categories ranging from airlines to wireless service providers. Now in its 18th year, the Readers’ Choice Award is widely recognized as one of the premier customer service honors in America.
The full list of winners for the 2023 Readers’ Choice Award is as follows:
Ground Transportation: Uber
Subscription TV: Verizon FIOS
Apparel: Land’s End
Travel Insurance (specialty): Travel Insured International
Online Travel Agency: Booking.com
Domestic Airline: Delta Air Lines
Vacation Rental: Airbnb
Car Rental Company: Hertz
Luggage: Travelpro
Travel Agency Networks: American Express Travel
Hotel Chain: Marriott
Theme Park: EPCOT Magic Kingdom (Orlando)
Cruise Line: Viking
International Airline: British Airways
Wireless Carrier: Verizon
Car Manufacturer (domestic): Ford
Car Manufacturer (international): Toyota
Travel Insurance: Allianz
Additional sponsorship for the Elliott Advocacy 2023 Readers’ Choice Award was provided by Allianz and Southwest Airlines. A full list of 2023 Readers’ Choice Award winners and runners-up is available at www.elliott.org/elliott-awards.
ABOUT ELLIOTT ADVOCACY: Elliott Advocacy is a 501(c)(3) nonprofit consumer advocacy organization that empowers consumers to solve problems and helps those who can’t. We do it through direct consumer advocacy, journalism, and by maintaining the largest database of executive contact information on the internet for consumers.
ABOUT MEDJET: Medjet was the first company in the U.S. to implement the air-medical transport membership concept, and the first program to add medical transport for COVID to its membership benefits. Since 1991, Medjet has forged a global network of air medical transport and security response providers to meet traveler health and safety needs. At any given time, Medjet has access to hundreds of air ambulances, commercial medical escorts, and highly trained security and crisis response personnel, ready to launch from both domestic and international locations. The company most notably differentiates from other players in the market through its commitment to arrange air medical transfer, regardless of medical necessity, to the member’s hospital of choice in their home country. It is the preferred program for virtually every major luxury travel consortium (Virtuoso, Signature, Westa), and thousands of organizations including AARP, Morgan Stanley, and the NFL. Medjet memberships are available to residents of the U.S., Canada and Mexico, and protect members while traveling 150 miles or more from their primary residence.
