Elliott Advocacy Announces 2022 Readers’ Choice Awards

Elliott Advocacy, the nonprofit online consumer advocacy organization, has announced the winners of its 2022 Readers’ Choice Award, which recognizes excellence in customer service across various categories. 

Sponsored by Medjet, the leading air medical transport membership program for travelers, the Elliott Advocacy Readers’ Choice Award is an annual recognition of companies in various consumer sectors that offered outstanding customer support and service that year. For 2022, readers nominated and voted for their favorite companies in 16 categories ranging from airlines to wireless service providers.

“Finding the best customer service is more challenging than ever during a pandemic,” says Christopher Elliott, founder of Elliott Advocacy. “The Readers’ Choice Award offers guidance to consumers, helping them make smarter purchasing decisions.”

The Readers’ Choice Award, now in its 17th year, is widely recognized as one of the premier customer service honors in America. The full list of winners for the 2022 Readers’ Choice Award is as follows:

  • Airline (Domestic): Southwest Airlines
  • Airline (International): British Airways
  • Apparel: Land’s End
  • Car Manufacturer (Domestic): Tesla
  • Car Manufacturer (International): Toyota
  • Car Rental Company: Enterprise
  • Cruise Line: Viking
  • Ground Transportation: Uber
  • Hotel Chain: Marriott
  • Luggage: Samsonite
  • Online Travel Agency: Booking.com
  • Travel Agency Network: Virtuoso
  • Travel Insurance: Allianz
  • Travel Insurance (Specialty): Travel Insured International
  • Subscription TV: Comcast
  • Theme Park: Magic Kingdom (Orlando)
  • Vacation Rental: Vrbo
  • Wireless Carrier: Verizon

Additional sponsorship for the Elliott Advocacy 2022 Readers’ Choice Award was provided by Allianz and Southwest Airlines. A full list of 2022 Readers’ Choice Award winners and runners up is available at https://www.elliott.org/elliott-awards.


Elliott Advocacy is a 501(c)(3) nonprofit consumer advocacy organization that empowers consumers to solve problems and helps those who can’t. We do it through direct consumer advocacy, journalism, and by maintaining the largest database of executive contact information on the internet for consumers.


Medjet was the first company in the U.S. to implement the air-medical transport membership concept, and the first program to add medical transport for COVID to its membership benefits when the pandemic struck. Since 1991, Medjet has forged a global network of air medical transport and security response providers, and at any given time, Medjet has access to hundreds of air ambulances, commercial medical escorts, and highly trained security and crisis response personnel, ready to launch from both domestic and international locations to meet traveler health and safety needs. The company most notably differentiates from other players in the market through its commitment to arrange air medical transfer, regardless of medical necessity, to the member’s hospital of choice in their home country. It is the preferred program for virtually every major luxury travel consortium (Virtuoso, Signature, Westa), and thousands of organizations including AARP, Morgan Stanley, and the NFL. 

Medjet memberships are available to residents of the U.S., Canada and Mexico, and protect members while traveling 150 miles or more from their primary residence. https://MedjetAssist.com